Six summary cards appear at the top of the dashboard:

• Total Residents — total number of active residents in your house.
• Compliant This Week — how many residents have met all their weekly requirements so far.
• Meetings This Week — total meetings logged across all residents this week.
• Chores Completed — total chore completions logged this week.
• In House — current count of residents who are signed in (from the Sign Log).
• Events Today — number of calendar events scheduled for today.

A weekly bar chart shows your house's overall compliance rate for the last 8 weeks. Use this to spot patterns — if compliance drops after a weekend, you can address it proactively.

Each resident appears as a row with:

• Name — click to open the resident's detail drawer.
• Compliance % — their combined score for the current week based on meetings and chores.
• Meetings — done / required (e.g. 2/3).
• Chores — done / assigned this week.
• Status badge — Compliant, Falling Behind, or Non-Compliant.

1. Go to the Residents page.
2. Click the Invite Resident button in the top right.
3. Enter the resident's name and email address.
4. Click Send Invite. The resident will receive an email with their login credentials for my.getreside.app.

Click any resident row to open their detail drawer on the right side of the screen. The drawer contains:

• Profile info — name, email, move-in date, status.
• Compliance stats — current week meetings, chores, and overall score.
• Notes tab — staff notes about this resident.
• Tox History tab — all toxicology test results for this resident.
• Sign Log panel — recent sign-in/out entries.
• Corrective Agreements section — active and past accountability plans.

1. Open the resident's drawer by clicking their row.
2. Click the Notes tab.
3. Type your note in the text field and click Save Note.
4. Notes are visible to all staff but not to the resident.

1. Open the resident's drawer.
2. Find the Status field in the profile section.
3. Change status to Inactive.
4. Inactive residents no longer appear in compliance tracking or reports, but their history is preserved.

The Meetings page shows a weekly view of all residents and their meeting counts for the current week. At a glance you can see who is on track and who needs to attend more meetings before the week ends.

The number of required meetings per week is set in Settings → House Rules.

1. Go to the Meetings page.
2. Click the Log Meeting button.
3. Select the resident from the dropdown.
4. Enter the date of the meeting.
5. Select the type (AA, NA, Recovery, etc.).
6. Optionally add notes (meeting name, location, sponsor verification, etc.).
7. Click Save.

Meetings count toward a resident's weekly compliance score. If a resident hasn't hit their required meeting count by end of week, their compliance score drops accordingly. The exact weight depends on how meetings and chores are balanced in your house settings.

1. Go to the Chores page.
2. Click Manage Chores.
3. Click Add Chore and enter a chore name (e.g. "Clean Kitchen", "Mop Floors").
4. Select a difficulty level — Easy, Medium, or Hard. Difficulty affects how much the chore weighs toward compliance.
5. Save the chore. It now appears in your house's chore list.

1. On the Chores page, find the chore you want to assign.
2. Click the Assign button next to it.
3. Select the resident from the dropdown.
4. Click Save. The chore is now assigned for the current week cycle.

Use Rotate Chores to automatically redistribute all current chore assignments across residents. Reside balances assignments based on each chore's frequency × difficulty weight, so heavier chores are distributed as fairly as possible. Current assignments are replaced with the new rotation.

Each chore assignment has a Lock toggle in the assignments table and in the resident drawer. When locked:

• The assignment is excluded from Rotate Chores — it stays with the current resident.
• The assignment is excluded from Unassign All — it won't be removed.
• The unassign button in the drawer is disabled until the lock is turned off.

Use this for permanent or long-term assignments — like a resident who always owns kitchen cleanup — so rotations don't disrupt them. A 🔒 icon appears next to any locked assignment so it's easy to spot at a glance.

1. Click the chore row to open it.
2. Click Mark Complete.
3. The chore is recorded as done and counts toward the resident's compliance for the week.

Chore difficulty affects the compliance score weighting. A Hard chore contributes more points than an Easy one. This lets you give residents credit proportional to the effort required.

1. Go to the Calendar page.
2. Click New Event.
3. Enter the title, date & time, type, and an optional description.
4. Optionally check Important to mark the event with a star ⭐ — important events show prominently to residents.
5. Click Save. The event appears on the calendar and on the resident portal.

• Meeting — house meetings, group sessions.
• Appointment — individual appointments (court, medical, etc.).
• Toxicology — scheduled drug/alcohol testing dates.
• Visitor — scheduled visitation windows.
• Other — anything else (outings, volunteer events, etc.).

All events are visible to residents in the House Info tab of their portal. Important events are highlighted so residents don't miss them. Use this to keep everyone on the same page without extra phone calls.

1. Go to the Announcements page.
2. Click New Announcement.
3. Enter the announcement title and body text.
4. Optionally set a Pin (shows at the top of the resident home screen) and/or an Expiry Date.
5. Click Save. The announcement is immediately visible to residents.

Manually show or hide any announcement by toggling it between Active and Inactive. This is useful for drafting announcements in advance or temporarily hiding one without deleting it.

The Clear Inactive button bulk-removes all expired and inactive announcements. Use this periodically to keep your announcements list clean.

1. Go to the Resources page.
2. Click Add Resource.
3. Enter a title and either a URL (for links) or a description (for text-based info like phone numbers).
4. Click Save. The resource is immediately visible to residents.

• House rules PDF — link to a Google Drive or Dropbox PDF of your house rules.
• Local AA/NA meeting schedules — link to aa.org or a local intergroup schedule.
• Helpful phone numbers — crisis lines, sponsor contacts, house manager cell.
• NA/AA literature links — links to the NA Basic Text, AA Big Book, or daily reflection sites.
• Transportation resources — local bus routes, ride-share info.

1. Go to the Issues page.
2. Click New Issue.
3. Enter a title, select a category, set a priority, and add a description.
4. Optionally attach photos for documentation.
5. Click Save. The issue is now tracked and visible to all staff.

Every issue has a full activity log that records all changes — status updates, category changes, priority adjustments, and staff notes added over time. This creates a complete audit trail for any issue.

Click into any open issue and click Mark Resolved. The issue moves to the resolved state and is removed from the open issues count on the dashboard. Resolved issues remain in the log for reference.

You can attach photos when logging a new issue. Photos are visible in the issue detail view and remain part of the permanent record.

• Attach photos of damage or broken items for maintenance issues.
• Attach photos of hazards or safety concerns for security issues.
• Attach documentation for resident conduct issues if relevant.

Photo evidence is especially valuable if an issue escalates — property owners, insurance, or legal situations all benefit from a documented visual record.

A summary of your entire house's compliance for the week, automatically sent every Sunday morning to all report recipients in Settings.

• Shows: compliance summary, resident breakdown, meeting counts, chore completion.
• Manual trigger: go to Reports → Weekly House tab → click Preview & Send to send it any time.
• Toxicology option: by default only positive tox results are included. Enable "Include negative results" to include all results.

Generate a compliance report for a single resident over any date range.

• Select the resident and choose a start and end date.
• Includes meetings attended, chores completed, and tox results (all results shown when tox is enabled).
• Useful for resident reviews, case management updates, or responding to family inquiries.

A formal compliance report formatted for probation officers, attorneys, and courts.

• Includes: compliance percentage, meeting attendance record, chore completion, all toxicology results, staff notes, and an optional case reference number.
• Can be emailed directly to a recipient (probation officer, attorney) from the Reports page.
• Court reports always include all tox results regardless of the "include negative" setting.

Enable or disable specific features for your house. Each feature has a Master Toggle — when off, that feature is completely hidden from all staff and residents.

• Enable: Sign Log, Toxicology, Corrective Agreements, Supply Fees, etc.
• You can also control which roles (Admin, Manager, Staff) can access each feature.
• Disabling a feature hides it from the navigation — existing data is preserved.

1. Go to Settings → Staff & Access.
2. Click Invite Staff and enter their email.
3. Assign a role: Admin, Manager, or Staff.

Limited access by default. Admins can customize which features Staff can view and edit via the Roles & Features settings.

Residents sign out and back in themselves from the resident portal at my.getreside.app. When they leave, they sign out. When they return, they sign back in. All sign-out and sign-in activity is recorded with timestamps.

The Sign Log page shows a complete log of all sign-out and sign-in activity across the house. You can:

• See every entry with resident name, timestamp, and direction (in/out).
• Filter by date range or resident.
• View which residents are currently signed out.

Set curfew times in Settings. Sign log activity around curfew is flagged using the house's configured curfew rules, and flagged entries can trigger staff alerts based on your notification setup.

The In House KPI card on the dashboard shows the current count of residents who are signed in. This gives staff an at-a-glance count without needing to open the Sign Log page.

1. Go to the Toxicology page.
2. Click New Test.
3. Select the resident and enter the date of the test.
4. Select the result type and enter the results.
5. Optionally attach up to 5 photos (photo of the test strip, breathalyzer readout, etc.).
6. Click Save.

• Instant Panel — standard urine drug panel (multi-drug test strip).
• Breathalyzer (BAC) — blood alcohol content reading.
• Alcohol Urine — urine-based alcohol test (EtG/EtS).
• Lab Test — confirmatory lab results sent from a testing facility.

Open any resident's drawer and click the Tox History tab to see their complete test history — dates, types, results, and attached photos.

1. Open the resident's drawer by clicking their row on the Residents page.
2. Scroll to the Corrective Agreements section.
3. Click New Plan.
4. Fill in: Title, Details/context (what happened, why the plan is needed), Requirements (checklist items the resident must complete), and an optional End Date.
5. Click Save. The plan becomes active immediately.

The requirements you add appear as a checklist on the agreement. Use these requirement items to define what must be completed before the agreement is marked complete. Examples:

• Attend 5 meetings this week
• Meet with sponsor by Friday
• Complete all assigned chores without reminders
• No curfew violations for 14 days

Staff can add and edit notes directly on an active agreement — useful for logging check-ins, progress updates, or concerns. Notes are visible to all staff but not to the resident.

Residents can see their active corrective agreement in the "My Agreement" tab of their portal — they see the title, requirements checklist, and end date. This is read-only for residents; they cannot edit or close the agreement themselves. Past agreements are also shown below the active one.

The Supply Fees page lets you track whether each resident has paid their regular supply or utility contribution. You can set the fee amount, mark residents as paid or unpaid, add notes, and view payment history — all from one page.

The fee amount is configured in the Settings area within the Supply Fees page. Set the standard contribution amount for your house. This amount appears on each resident's fee entry.

On the Supply Fees page, each resident appears as a row or pill. Click to mark them as Paid or Unpaid for the current period. You can also add a note (e.g. "Partial payment received", "Paid in cash 3/15").

View the full payment history for any resident — past periods, dates paid, and any notes. This helps resolve disputes and track patterns.

Reside supports browser push notifications. Notifications depend on organization push settings being enabled, and users must have an active push subscription saved in the system.

Broadcasts send one message to one house, multiple houses, or your full organization. They support three severity levels: info, urgent, and emergency.

1. Open Notifications.
2. Choose the message severity.
3. Select the house or houses to target.
4. Choose whether staff should be included.
5. Write your message and send it.

Use resident-specific notifications when one resident needs a direct message instead of a house-wide alert.

1. Choose the resident send option.
2. Select the resident.
3. Write the message.
4. Send it. It is also logged in notification history.

Use staff-specific notifications when one staff member needs direct follow-up about an issue, schedule change, or urgent house situation.

1. Choose the staff send option.
2. Select the staff member.
3. Write the message.
4. Send it. It is also logged in notification history.

Notification behavior is configured in two places:

• House notification config — controls house-level notification behavior.
• User notification preferences — controls what each staff user receives.

Use these settings to support alerts related to issues, sign log / curfew events, and other push-based workflows.

Broadcasts and targeted sends are logged so staff can review what was sent recently, by whom, and to how many recipients.